Friday, February 23, 2018

We visited Amazon and Barnes & Noble bookstores to see who does it better - and the winner is clear - Business Insider

Today Panzer's trip into the Catosphere was an interesting one. Our traveling kitty reporter made a stop at the Business Insider site. With a little digging he uncovered a post that contains a comparison of Amazon with Barnes and Noble.

According to Mark Matousek, he visited an Amazon bookstore and a Barnes and Noble bookstore in New York City to see which provided a better book-buying customer experience. He compared store layouts, book selections, book displays, ease of store use, and other features customers would be interested in. Based on his observations and experiences in both stores Mr. Matousek determined Barnes and Noble is the winner. There are several photos taken inside both stores to illustrate various points in the post.

Where are the customers?
Panzer says, "If visiting a Barnes and Noble bookstore is a better environment for buyers and provides a better customer experience than an Amazon bookstore, this little kitty wants to know why Barnes and Noble is struggling?"

Note: This is a long post. Bring a thermos of coffee and a dozen muffins for today's reading selection.

To read the post tootle over to Amazon Books vs Barnes and Noble

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